Please take a video when opening the box, so we can confirm the problem based on it, thanks.
Display.
SIZE—1.43;AMOLED , RESOLUTION—466 x 466 WITH 326 PPI
Technology.
Sports
SMART MOVEMENT ALGORITHM
HEART RATE
131 SPORT MODES WITH 7 SMART RECOGNITION ACTIVITIES
Health.
AUTOMATIC HEART RATE MEASUREMENT
24-HOUR HEART RATE MEASUREMENT
RESTING HEART RATE
EXERCISE HEART RATE
HEART RATE REMINDER
AVERAGE HEART RATE
ACTIVE SCORE
SLEEP DETECTION (SUPPORT ENHANCED SLEEP TRACKING)
BLOOD OXYGEN MEASUREMENT
WOMEN’S PHYSIOLOGICAL HEALTH RECORDS
BLOOD OXYGEN REMINDER
STRESS MONITORING
ALL-DAY STEP COUNT
CALORIES
DISTANCE
EXERCISE DURATION
WATER REMINDER
STAND UP REMINDER
Battery.
Capacity—RECHARGEABLE LI-ION BATTERY
Capacity—350 mAH
Charging Method —Charging Line
Charging Time TIME—-99 Mins
Life.
TYPICAL USE—13 DAYS
HEAVY USE—10 DAYS
AOD (ALWAYS-ON-DISPLAY) MODE + HEAVY USE—4.5 DAYS
POWER SAVING MODE—60 DAYS
BLUETOOTH CALLS—17.9 HOURS
GPS USE—17.2 HOURS
Sensors
ACCELEROMETER
GYROSCOPE
AMBIENT LIGHT
HEART RATE & SpO₂ BLOOD OXYGEN SATURATION SENSOR
Connectivity.
Bluetooth—5.3
Android 6.0 ABOVE iOS 13 AND ABOVE
WATER AND DUST Resistance—IP68
